42agent.com FAQ

42agent.com Frequency Ask Questions.

Can you ship part of my order before all arrive at your office?
Yes, we are flexible at shipping arrived items of an order first and will ship the rest later to you. Our order system can support this function and make th...
Wed, 12 Dec, 2018 at 5:01 AM
Why do people like to buy items on Taobao?
"There are no items buyers can't find, there are no items sellers can't sell." This may help explain everything. Besides, items on Taobao ...
Wed, 12 Dec, 2018 at 5:00 AM
Can I use your service as a foreigner in China?
Yes, we provide service for foreign friends both outside and inside China. If you would have your items delivered to China, the commission fee is only 8% of...
Wed, 12 Dec, 2018 at 5:00 AM
Do you have a minimum on service fee?
Yes, our minimum commission fee is 30CNY. Best Regards, 42agent team
Wed, 12 Dec, 2018 at 4:59 AM
Do you offer discount for big order?
Yes, you can enjoy a discounted service fee of 7% of the item fee + domestic delivery fee if your total amount order exceeds USD2000 at a time and you pay v...
Wed, 12 Dec, 2018 at 4:58 AM
Do you have a refund policy?
Yes, please check Refund Policy.  Best Regards, 42agent team
Wed, 12 Dec, 2018 at 4:57 AM
What payment methods do you accept?
Paypal, Westunion, Moneygram, Webmoney, Bank transfer are all accepted. Please visit Methods of Payment for more information. Best Regards, 42agent ...
Wed, 12 Dec, 2018 at 4:55 AM
What currency do you accept?
Paypal - USD and HKD only. Bank transfer - USD / CNY / EUR / CAD / HKD / BGP / AUD Money gram / Western Union - USD Hope the link on payment details for...
Wed, 12 Dec, 2018 at 4:54 AM
What shipping methods do you use?
EMS is our main shipping method because of its fast and safe advantage, and you can also enjoy a 40%-45% discount off standard EMS fee. For parcel less than...
Wed, 12 Dec, 2018 at 4:50 AM
Is there any insurance for my package?
The insurance is optional. Usually, we do not provide insurance because to take insurance, the insured value should be declared, which increases the value o...
Wed, 12 Dec, 2018 at 4:49 AM